Frequently Asked Questions

Very simple. Go to www.jeevansathi.com. In the log-in area on the right side of the page, type in your email id / user id and password and click on the 'Login' button. You are immediately logged into the site and taken to the 'My Jeevansathi' page which gives you your profile statistics. Know More

When you like a user's profile and want to contact them, the first step is to 'Express Interest' in them. To do that, you can either click on the 'Express interest' link in the summary profile of a user that is featured in search results or use the 'Express Interest' button in the detailed profile of that user.

An Expression of Interest can be sent by both FREE and PREMIUM members of Jeevansathi.com but only PREMIUM members will be able to send a personalized message to the person they contact giving their contact details. This increases the chances of a response from the person contacted. So it is advisable to upgrade to a PREMIUM MEMBERSHIP. Click here to find out about our premium memberships. Know More

You will need to be a Paid member(FULL MEMBER) if you want to make further contact with a profile. Paid members also get the option of personalizing a message and will be able to attach a mail along with the initial contact itself. Know More

To do that, you need to upgrade to a PREMIUM MEMBERSHIP. If you upgrade to a PREMIUM MEMBERSHIP(paid membership), you can send personalized messages to other members and in case they accept your profile, you will be able to see their contact details. For membership details, please click here Know More

To find your soulmate, follow the given steps: a) Create an online profile: this is the first and most important step. This profile will determine how others who come to the site will know you as.Be honest and spend time filling the open fields regarding yourself, your family and who you are looking for. b) Upload a good, clear photo: 70% of all searches are for a photo profile, so it is important to have your photo in your profile.In case you are not comfortable about displaying your photo, we have privacy options that will protect your photo and can be seen only by those whom you allow to do so. c) Specify the partner profile: This will help us as well a well as others to have some idea of what you want. Please put only those conditions that are an absolute must and not which are desirable. Things like tall, dark, very fair, only doctor etc.restricts the matches, so avoid them. In case of a problem, write back to us or chat with us while creating a profile. d) Make enough contacts: Log in and use partner profile matches to search and then make contacts with profiles that you like, this is a first step, so make as many contacts as you can. e) As a free member, you will only be able to make initial contact (a mail will go from jeevansathi.com intimating the person contacted that you are interested in his/her profile).But if/when you upgrade to a FULL membership, you can send your own mails to others and when they accept, you will be able to see their contact details and take the conversation to the next level. Know More

It is not necessary to set a FILTER but if you have certain specifications in mind, and you are not going to deviate from that, then it makes good sense to set a filter. In this way only a select set of people will be able to contact you. The steps involved are: a) Let’s say that you want to contact only those boys who are 27 to 31, Agarwal, Gupta or Bania and are residing in the US or UK.Then you can log in to Jeevansathi.com, click on the 'My Profile' tab and enter these conditions in the 'My Preferred Partner Profile' section of your profile which is towards the bottom of the page and save your partner profile b) Once you have saved this, then go to the 'Manage Filters' section from the settings menu which is accessible from the top of every page. Here you choose who can contact you. Depending on your stipulation, choose and then click on 'Set filters' to save. c) Now only those profiles that fulfill the criteria specified by you will be allowed to contact you. Know More

Match Alert is a jeevansathi.com service that sends you profiles that match yours, helping make your dream search a little easier. In Match Alert, we send two types of matches. First, we send those profiles, which match exactly with what you have specified in the Partner Profile, and then we also send matches which are based on your activity on the site. It is advisable to fill in your partner Profile very carefully if you do not want too few, or irrelevant matches to reach you. Know More

Although every member of the customer support team at jeevansathi.com is there to help you, it’s our policy not to give out the contact details of a member of Jeevansathi.com. This can only happen if you have expressed interest in a member and that person has accepted your interest and has then given you his/her particular contact details. Know More

Astro data represents planetary conditions which have an astrological significance.Some people have strong faith in it and we ask people to specify if they need to put in their astro data. It is not mandatory. Know More